Job Opening: Housing Case Manager

General Description:

The Housing Case Manager provides services to individuals with HIV/AIDS with the goal of stabilizing health, housing. The primary population served by this position are homeless or at-risk of homelessness.

  • Conduct comprehensive assessments and develop service plans with clients. Assist with screening intakes for new clients for housing and services.
  • Implement, monitor, review and update individual service plans with clients, tailoring the plans to the clients’ identified needs.
  • Actively participate in community based programs and other activities that support HIV care, prevention efforts and expansion of services for people experiencing homelessness, especially in minority communities.
  • Co-facilitate a support groups for our Living Well Program as needed
  • Document client contacts as required by funding sources. Maintain accurate records and prepare statistical reports in an accurate and timely manner.
  • Develop and maintain knowledge of HIV/AIDS related conditions and treatment and use knowledge to educate clients and people in their support systems.
  • Develop and maintain positive working relationships with medical providers, mental health and chemical dependency providers, and other social service providers. Facilitate referrals for such services when necessary and appropriate.
  • Develop and maintain a thorough knowledge of eligibility and benefit provisions for public and private financial assistance and health care coverage programs. Assist clients to enroll in appropriate programs.
  • Educate clients in the concept of harm reduction when necessary and appropriate.
  • Other related duties as assigned.
  • Model and maintain appropriate professional boundaries at all times with all clients.


  • Bachelor’s degree required in psychology, social work, counseling or closely related field from a fully accredited college or university. Employment history must include a minimum of two years related work in a health or human service agency preferable dealing with HIV organization and housing and chronic homelessness.
  • Basic knowledge of how HIV is transmitted, acquired, and treated. Experience working with HIV+ individuals is preferred.
  • Candidates must possess a solid understanding of the unique issues regarding HIV especially among racial and sexual minorities.
  • Prefer candidates who have experience working with diverse populations.
  • Must have reliable car, Washington Driver’s license and appropriate insurance.
  • Knowledge about the grieving, death and dying process.
  • Prefer candidates with experience in mental health, substance abuse and/or chronic homelessness.
  • Demonstrated ability to work effectively under stressful conditions.
  • Demonstrated ability to contribute to an environment that celebrates diversity and difference especially related to socioeconomic status, sexual orientation, gender identity, race and ethnicity.
  • Knowledge of community resources and referrals.
  • Willingness and ability to articulate and abide by AHAT’s philosophy and policies in providing service to clients and in representing the agency.
  • Ability to be flexible, supportive and to work cooperatively with staff as a member of a diverse team.
  • Excellent written and verbal communication skills required.
  • Proficiency in computer word-processing and Excel; demonstrated ability to access information via the Internet.
  • Familiarity with client services databases (Residex and  Homeless Management Information System)

Salary and Benefits:

This is a full-time, non-exempt position. Compensation for this position depends on qualifications. Benefits include medical and dental plans, paid holidays, and paid vacation.

How to Apply:

Please submit an application, resume, and cover letter to David Strong, Executive Director. Those being considered for employment will be required to provide proof of highest educational degree and to submit to a criminal background check.

For an application, please visit our website at or contact us via phone or fax:

AIDS Housing Association of Tacoma
301 North L. Street
Tacoma, Washington 98402

Phone: 253-272-5533
Fax: 253-383-2202

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